Network Services Engineer

Employment Type

: Full-Time


: Miscellaneous

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Are you looking to expand your expertise in IT Support within a global environment that allows you to keep pace with the speed of change? At GSK, we are transforming how new technologies are used to improve performance across the organization.

As an Network Services Engineer, you will be responsible for providing leadership and technical guidance over the support of the platform, infrastructure, and solution products across multiple domains/ solution areas, contributing to the future success of the business through innovations in technology.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following

  • Management of End to End service solutions and service levels.
  • Responsibility for managing offshore global teams.
  • Responsibility of managing GSK staff across a globally diverse environment.
  • Maintain design authority (in association with architects) for all new and existing applications in the domain.
  • Provides leadership, technical direction and GSK expertise to project and support teams composed of GSK FTEs, outsourced resources from strategic partners and software vendors.
  • Ensure services are maintained and focused on customer value and compliance to relevant policies and procedures.
  • Maintains deep understanding of key technologies and their strategic directions to enable effective impact assessments of any proposed strategic changes or design choices.
  • Drive consistent approach to defining and embedding coding standards and drives continuous improvement through vendor partnerships.
  • Proactively supports Service Director to develop and deliver continuous improvement of application/infrastructure portfolio to enhance user productivity, increase system reliability and reduce the total cost of ownership.
  • Why you?

    Basic Qualifications:

    We are looking for professionals with these required skills to achieve our goals:

  • Bachelor s Degree or equivalent
  • Proven experience delivering services
  • Demonstrated experience managing technical plans and strategic infrastructure supporting business wide performance solutions.
  • Expert in Active Directory and Microsoft systems and associated components.
  • Large Enterprise Active Directory Design experience spanning multiple locations and business units. Multi-forest expertise with an understanding of Kerberos and NTLM, LDAP and SAML protocols required.
  • In-depth understanding of Active Directory Replication, DNS, Site Links, Site Topology, Group Policy, Global Catalogs and other core infrastructure components required.
  • Cloud experience with IAAS and PAAS infrastructures and experience with AzureAD is a major plus.
  • Experience with the following technologies: Windows Server 2008/2016 required. Ability to use PowerShell to assist in the automation of tasks required. FIM / MIM, PKI/Certificate of Authority is a major plus.
  • Ability to consult with application and infrastructure teams on Authentication / Authorization requirements.
  • Experience with Infoblox strongly desired.
  • Experienced with engineering and design of Application Delivery Networks (ADN), load balancers, and application delivery controllers.
  • Experienced with DNS, Dynamic Host Configuration Protocol (DHCP), and IP Address Management (IPAM) architectures in large organizations.
  • Experience/knowledge of F5 or similar ADN/ADC and Infoblox DDI platform.
  • Experience in the design, implementation and support of application delivery infrastructure for business applications.
  • Experience in design and management of traffic management systems supporting Public Key Infrastructure (PKI), Domain Name System (DNS), load balancing and Multi-Factor Authentication (MFA).
  • Experience/knowledge with diagnosing Complex DDI/ADN and network problems.
  • Experienced with IP Address Management (IPAM) & CIDR allocation strategies including IPv6
  • 3+ years supporting F5 or similar ADN deployments
  • 5+ years of experience of design, implementation, maintenance, and troubleshooting of large ADN infrastructure.
  • Preferred Qualifications:

    If you have the following characteristics, it would be a plus:

  • Post Graduate degree
  • Experience with agile development methods
  • Experience with data integration mechanisms
  • Experience with architectural design tools
  • Why GSK?

    Our values and expectations are at the heart of everything we do and form an important part of our culture.

    These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

  • Agile and distributed decision-making using evidence and applying judgement to balance pace, rigour and risk
  • Managing individual and team performance.
  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
  • Implementing change initiatives and leading change.
  • Sustaining energy and well-being, building resilience in teams.
  • Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
  • Developing people and building a talent pipeline.
  • Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
  • Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
  • Budgeting and forecasting, commercial and financial acumen.
  • If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK HR Service Centre at 1-877-###-#### (US Toll Free) or +1 801 ### #### (outside US).

    GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

    Important notice to Employment businesses/ Agencies

    GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

    Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK s compliance to all federal and state US Transparency requirements. For more information, please visit GSK s Transparency Reporting For the Record site.

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