carlislebarracks | Industrial Field Service Technician in Wayne, PA

Industrial Field Service Technician

  • Rexel
  • 465 Maynard Dr
  • Wayne, PA 19087
  • Full-Time
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With annual sales in excess of $4B, Rexel USA is a market leader providing innovative and sustainable electrical supplies and energy solutions. Our strategy is simple - by helping our customers thrive, we thrive. We recognize that the energy industry is changing and Rexel's business is changing with it.That's why were looking for someone like you - a fresh thinking, innovator, and ground-breaker.

We areseeking aIndustrial Field Service Technician to join our Rexel Automation team in Pittston, PA!

DESCRIPTION OF THE ROLE:

The Industrial Field Service Technician is responsible for providing on-site services that support manufacturing operations. Specific services include: evaluating and documenting customer installed hardware/software/network equipment, evaluating customer store room inventory and its ability to properly support the installed base of equipment, and to evaluate customer safety compliance. Additional electrical services may be performed depending on candidates experience and capabilities including: basic legacy automation equipment replacement, power equipment configuration and start up, and basic electrical wiring.

POSITION SUMMARY:

Technical

  • Analyze and assess documented procedures on-site at customer facilities.
  • Perform onsite collection of current installed base of automation equipment, through facility walk through and use of data collection tools in industrial manufacturing environment.
  • Perform onsite collection of arch flash and lockout tag out policy/procedure/compliance information to assess current practices and make recommendations for updates and improvements.
  • Perform onsite assessment of customer store room assets.
  • Demonstrate core competency around Rockwell Automation products and associated manufacturing technology.
  • Make decisions and judgment calls based on industry experience and best practices.
  • Ability to work without direct supervision or approval.
  • Exhibit self-motivation and ability to work independently.
  • Commercial

  • Act as a professional representative of Rexel Automation while performing services at customer locations.
  • Develop relationships with key customer stakeholders by demonstrating competency and trustworthiness.
  • Assist in the presentation of findings to technical and non-technical audiences.
  • Articulate the value of modernization and compliance services to customers during the lifecycle of the engagement.
  • Work with customers to determine customer problems, needs and goals, thereby identifying opportunities for product and services that may be outside of the scope of the original engagement.
  • Document work activities in appropriate, professional report format.
  • Assist in the creation and development of clarifications and resolutions of customer issues.
  • Make decisions and judgment calls based on industry experience and best practices.
  • Ability to work without direct supervision or approval.
  • Exhibit self-motivation and ability to work independently.
  • MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • Associate of Science Technology degree, or equivalent technological training (e.g. technological training received while serving in the military, or equivalent industry training).
  • Understanding of safe work practices in an industrial environment including, but not limited to, following safe work practices which may include utilization of personal protective equipment as required.
  • Demonstrate interpersonal communications, organizational and written/verbal communication skills.
  • Demonstrate ability to learn quickly and adapt to changing demands.
  • Hands-on experience with commercially available technology such as Microsoft Office.
  • Exposure and knowledge of Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications (Rockwell or comparable platforms)
  • ADDITIONAL PREFERRED, BUT NOT REQUIRED QUALIFICATIONS:

  • Two or more years hands-on experience working in an industrial manufacturing environment (electrical wiring, power systems, automation controllers)
  • Exposure to industrial Lockout Tag Out standards and best practices
  • Exposure to industrial Arch Flash standards and best practices
  • TRAVEL REQUIREMENTS

    Flexibility for daily travel 75% - 90% is required and withinPittston, PA

    Occasional overnight travel required for training and business meetings

    DISCLAIMER:

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.


    Associated topics: automotive, breakdown, diagnose, field service technician, machine maintenance, maintenance, maintenance mechanic, mechanical, millwright, repair


    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.