• Strategic Staffing Solutions
  • Drexel Hill , PA
  • Miscellaneous
  • Full-Time
  • 759 Cornell Ave

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This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.

  • Provide first level support for Microsoft Office 365 end user questions
  • Utilize excellent customer service skills to exceed customer expectations
  • Track, route and redirect problems to correct resources when needed
  • Ensure proper recording, documentation, and closure of tickets
  • Hoffman Estates,Illinois
  • Walk customers through problem solving process
  • Follow-up with customers to see problems through resolution
  • Recommend procedure modifications or improvements
  • San Francisco,CA
  • Resolve or engage additional resources to solve Incident
  • Update and contribute to knowledge base articles
  • Charlotte,North Carolina
  • Service Now tool knowledge on handling tickets
  • Provide second level support of Microsoft application questions for Yammer, Teams and all related Office 365 software.
  • North Brunswick,New Jersey

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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