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The Business Systems Analyst will join URBN Inc. s Solution Delivery group in support of development and delivery of omnichannel ecommerce products.

Working under the Manager of Business Systems Analysis, within URBN Inc. s Information Technology organization, the Business Systems Analyst will support turning business objectives into functional customer experiences by taking a leadership role in requirements gathering, specifications and solution design processes. The Business Systems Analyst will also act as a technical product owner for URBN s platform architecture to steward software quality, scalability and completeness in partnership with Platform Architects and Development Leads.


  • Support 1 - 2 Agile Delivery teams in technical solution design, grooming activities, and development as a Technical Product Owner in partnership with Web System Analysts, Digital Product Managers and Scrum Masters
  • Act as a liaison between URBN s IT Organization and Engineering Group and multiple groups within the Digital Product Organization, including Product Managers, User Experience Designers and Researchers
  • Actively participate in the documentation of business requirements, technical requirements, solution design, and architecture diagrams to support long-term understanding and visibility across URBN s Solution Delivery practice
  • Partner with platform architects and development leads in solution design for new features and underlying system architecture improvements
  • Triage production issues through analysis of development and debugging tools to route issues to the correct teams and ensure timely resolutions
  • Support the coordination of cross-team dependencies by understanding the incremental deliveries of downstream systems and how those dependencies affect the ability of the development teams to complete work
  • Serve as an advocate for smart architecture, a scalable platform and extensible customer applications on web or mobile to balance short-term delivery goals with long-term stability and growth
  • Steward the quality of URBN system architecture by advocating allocation towards technical debt, code clean-up, and test coverage during intermittent periods between feature releases
  • Assess potential risk against delivery effort when evaluating business requirements and negotiating priorities with business partners
  • Ensure the quality of and help maintain the product backlog through Atlassian s JIRA issue and project tracking tool in partnership with Scrum Masters and Digital Product Managers
  • Required Skills & Experience

  • 3 - 5 years of experience in ecommerce and IT environments
  • Self-motivated with a desire to seek answers to questions and solutions to problems without direction from others
  • Desire to grow knowledge base and develop subject matter expertise in ecommerce and omnichannel retail industry best practices and trends
  • Ability to bridge consensus within an interdisciplinary team to ensure key decisions are being made in a timely fashion
  • Well-rounded experience delivering integrated software solutions over complex system architecture
  • Experience turning business objectives into functional requirements and feature specifications
  • Ability to identify missing edge cases in requirements and ensure solution design provides the ability to solve for them appropriately
  • Experience estimating and planning large initiatives with complex dependencies spanning across multiple teams
  • Knowledge of project management processes within agile settings and experience working in Agile delivery

  • Associated topics: analysis, bi, business finance, business intelligence, financial reporting analyst, inspect, investment analytics, monitor, refine, refinement

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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